Terms and Conditions

VirtualU Terms and Conditions

Refunds, Cancellation & Guarantee:

You can cancel your next months subscription any time you like by contacting us. From the moment of cancellation request you won’t be charged for your next months subscription.

7-day money back guarantee

The 7-day money back guarantee is the possibility to get complete refund of one month billing period if this is your first month using VirtualU and you have not prepaid multiple months. Your claim should be issued 7 days after your sign-up to VirtualU. You should send an email to info [at] virtualu.net mentioning your sign up date and your will to use the 10-day money back guarantee.

Payments for more than one month are not refundable and are excluded from the money back guarantee. No exceptions are made to the current policy – we treat our clients all over the world equally.

Terms & Conditions:

This agreement defines the relationship between VirtualU (the “Company”) and you (the “Client”). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions. The content of the pages of this website and services we offer is for your general information and use only. It is subject to change without notice; since the Internet and International laws are always changing.

Our Mission:

We are committed to providing people with to tools and invfrmation to control your personal, business private and public data; Your “Virtual You”. We strive to provide the latest information about data privacy, monitoring, software and services for everyone in all countries.

Privacy-Shield Goals:

VirtualU is committed to protecting the privacy of individuals who visit our website, those who purchase or use our products and services, and those who use the Internet in general. Our Terms and Conditions and Privacy Policy describes the VirtualU practices in relation to the use of our websites, related applications and services offered by VirtualU and how we use data about you. We collect and use personal and business data to operate and provide you the services we offer. We only use your data where we have your approval or a proper legal basis for doing so. We do not sell, give, rent or trade your personal data to advertisers, marketers or spammers. We store your data only as long as we need it to provide our services. We use industry standard safeguards to protect any personal data stored on our systems. We use cookies to help us understand how visitors use our site, but we never sell or transfer any of this information to third parties. However, we are not responsible for the privacy practices of any websites not controlled or owned by VirtualU. We send you information by email; but we will ask your prior consent and you can opt out. This Privacy Policy is legally binding and may be updated from time to time.

USE OF SERVICE:

 

VirtualU Monitoring:

VirtualU is a data controller of the data that we process about Authors, releasing publicly available content on the Web. This statement addresses the information (or “data”) that allows individuals to be personally identified and that VirtualU may collect via its public sources. If an individual publishes an information on publicly available websites and social media networks like Twitter, Instagram, blogs etc. it is considered as an Author for the purposes of this statement.

VirtualU DIY Software:

VirtualU provides a Do It Yourself Kit (DIY) software that includes digital data such as an e-book, video’s and useful documents like take-down requests. and other online privacy or security related products and services for you or someone that you have designated to be the subject of the services and for whom you will be held responsible. The services are described on the individual pages for each service, which can be accessed at VirtualU.net. We may change the description of our services at our discretion to reflect capabilities or changes in the service terms.

VirtualU Reputation Management:

By ordering our VirtualU reputation management services, you authorize us to be your VirtualU Guru. As your Guru, you authorize us to use your information and use any tools available to find, monitor, correct or remove unwanted information from the Internet. As your Guru, you authorize us to use techniques to suppress negative content and promote positive content above the negative content on the search engines. In addition, you authorize us to contact third parties, including website owners, creators or aggregators of information, website hosts and other parties who may have control or authority over such content, and to take such actions as we see appropriate to remove or suppress such content. You authorize us to take actions on your behalf and to identify ourselves as acting on your behalf. You recognize that such contact and techniques may have unpredictable side effects. You agree to provide the information required for the services unless specified on your Order.

Content publishing is included in the services we provide to you, you authorize us to use the content, trademarks, logos, photos, videos, advertisements, information, and other materials provided or identified by you to create and publish said content, including content that represents you on any websites we deem fit for the purposes of providing the services. In addition, you hereby grant to us and our authorized personnel a worldwide, transferable, sublicensable, license to use, reproduce, publish, distribute, create derivative works of, and otherwise exploit any information we deem appropriate to perform the services. You agree to respond within one month to our requests to review and approve information generated for you and acknowledge that we may make unilateral content publishing decisions on your behalf should you not meet the applicable response deadlines. You acknowledge and agree that we will own all right, title, and interest in and to any materials, content, or other works of authorship created by us or on our behalf and used in connection with the services. We acknowledge and agree that you will own all right, title, and interest in and to any information used in connection with the services.

If included in the services you order, you authorize us to act on your behalf in creating accounts on other websites in your name or a company, as we deem necessary to provide the services. Use of accounts on third-party websites will be governed by the terms of use and privacy policies of such websites. If acquisition of domain names is included in the services you order, you will procure any domain names or similar registrations, will pay all costs relating to these domain names or similar registrations, and will direct the domain names to a location identified by us.

If managing your online reviews is included in the services you order, you represent and warrant that (1) you are authorized to provide us with any customer and user information that you provide to us in connection with such services (2) our possession and use of the information on your behalf in connection with the services will not violate any contract, statute, or regulation; and (3) any content that you submit for publication on an online review or ratings website as a provider of goods or services will be true and accurate, are the original work of your authorship and will only concern you and the goods and/or services that you provide.

Each of the parties represents and warrants that it has all necessary power to enter into and perform its obligations under this Agreement. You further represent and warrant that (1) all information provided to us is accurate and truthful (2) you have the right to grant us the licenses specified (3) the execution and performance of this Agreement does not violate any applicable law or other contract or obligation to which you are a party or are otherwise bound (4) the information used for the services do not infringe the intellectual property rights, copyrights, trademarks, trade secrets, right of privacy, or right of publicity of any person.

We do not guarantee that we will be successful in effecting removal, suppression or alteration, if such service is to be performed, of any Internet content about you or the company. Moreover, we do not guarantee that the services will result in a positive change in your online reviews and/or scoring. The services are provided “As Is”. The services may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications and which are outside of our control. We are not responsible for any delays, delivery failures or other damages resulting from such problems. We do not guarantee the services will be operable at all times.

Cancellation:

Notwithstanding anything contained herein to the contrary or described on your sales invoice, either party may terminate this Agreement at any time on written notice to the other if the other: (a) is in material or persistent breach of any of the terms of this Agreement and either that breach is incapable of remedy, or the other party fails to remedy that breach within 30 days after receiving written notice requiring it to remedy that breach; or (b) is subject to an order or a resolution for its liquidation, administration, winding-up, dissolution, for the purposes of a reconstruction, or has an administrative or other receiver, manager, trustee, liquidator, administrator or similar officer appointed over all or any substantial part of its assets, or enters into or proposes any composition or arrangement with its creditors. On termination for any reason: (a) we shall stop performing all Services and may, at our discretion, remove materials from the Internet published by us as part of the Services and allow any Domain Names purchased as part of the Services to lapse; and (c) you shall immediately pay to us any fees due under this Agreement. Ownership shall survive any termination or expiration of this Agreement.

Returns:

VirtualU does not accept returns of digital data, use of apps, DIY kits or reputation management. However, if you made a purchase in error, we may give store credit toward our other products.